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We're proud of our products, and as such we offer a warranty. If you ever experience an issue with one of our products, please fill out the After-Service Care form at the bottom of the page. We'll do our best to solve the problem as soon as possible.
For 2 years from the date of purchase, iKamper will repair or replace (at our option) defective parts at no cost to the customer.
For 5 years from the date of purchase, iKamper will repair or replace (at our option) defective parts at a minimum cost (production cost). Shipping is covered by the customer.
UV damage: ultra-violet damage to fabric. The gel coat on the Skycamp shell is covered by a 1-year warranty from the date of purchase.
Normal wear and tear, cosmetic blemishes occurring as a result of use (vinyl window discoloration, scratches/dents on the rooftop tent top, etc.)
Damage caused by the customer (misuse, accident, abuse, storm damage, etc.)
Aesthetic changes that do not affect the general operation of the roof top tent.
This warranty applies only to customers who purchased directly from iKamper or an authorized dealer and does not cover second-hand purchases. While the warranty does cover products sold through authorized dealers, customers who purchased their iKamper products from a dealer must submit any After Service Requests through the dealer they purchased from.
For more details on the warranty policy and the terms and conditions of purchase, please click HERE.
For 1 year from the date of purchase, iKamper will repair or replace (at our option) defective parts at no cost to the customer.
Ultra-violet (UV) damage to fabric or paint.
Normal wear and tear, or cosmetic blemishes occurring as a result of use.
Damage caused by the customer (misuse, accident, abuse, storm damage, etc.)
Aesthetic changes that do not affect the general operation of the product.
This warranty applies only to customers who purchased directly from iKamper or an authorized dealer and does not cover second-hand purchases. While the warranty does cover products sold through authorized dealers, customers who purchased their iKamper products from a dealer must submit any After Service Requests through the dealer they purchased from.
Please fill out the form below for us to help you solve your issue as quickly as possible.
After-Service Care - US Customers
After-Service Care - Global Customers
Please directly contact the dealer or distributor from whom you purchased your iKamper product for After Service Care.
Quality Control - US Dealers and Distributors
Quality Control - Global Dealers and Distributors
After-Service Care - US Customers
After-Service Care - Global Customers
Please directly contact the dealer or distributor from whom you purchased your iKamper product for After Service Care.
Quality Control - US Dealers and Distributors
Quality Control - Global Dealers and Distributors
